What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in the Bay Area during the winter time, when they’re needed the most to keep you comfortable. While you know the team at Contra Costa Heating & AC will forever be there ASAP when you need us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some cash if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound ridiculous, but make sure everything is set to “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is set to off.
    • Inspect your thermostat to make sure it’s on, switched to the appropriate temperature and isn’t set to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t switched on, revisit your thermostat.
    • If it’s a programmable model, make sure it’s revealing the accurate time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t think you’re home.
  3. Is an impasse causing your furnace to not work?
    • Check your air filters to make sure they’re not jamming things up.
    • Do you have any congested ducts, vents or cool air intakes?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still lacking heat, call Contra Costa Heating & AC at 510-343-9841 or arrange an appointment online and we’ll get your home back to the warm and cozy place it should be.

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