ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Contra Costa Heating & AC, we know that picking a company you can trust to complete AC repair in the Bay Area is important. We understand how important it is to find a dependable company that does great work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A dependable company that offers AC repair should have a list of references they’ll happily share with you. Call these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can look at all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your brand of equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Contra Costa Heating & AC a call at 510-343-9841. We’re happy to help! 

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